Microsoft 365 Administrator
Master Microsoft 365 tenant management, identity, security, and compliance to earn the Microsoft 365 Certified: Administrator Expert certification.
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Course Overview
The Microsoft 365 Administrator (MS-102) course is designed for IT professionals who deploy, configure, manage, and monitor Microsoft 365 services in enterprise environments. This course follows the latest official exam outline and covers the three core domains: Microsoft 365 tenant and service management, identity and access management, and Microsoft 365 security and compliance. Delegates will gain practical, hands-on experience with the Microsoft 365 admin centre, Azure Active Directory (Microsoft Entra ID), and the Microsoft Purview compliance portal.
Who Is This Course For?
This instructor-led course is ideal for Microsoft 365 Enterprise Administrators, IT Administrators, and Cloud Infrastructure Engineers responsible for evaluating, planning, migrating, deploying, and managing Microsoft 365 services at scale. It is particularly suited to professionals in the GCC and Asia-Pacific regions who are working towards the Microsoft 365 Certified: Administrator Expert certification and need a structured, exam-aligned learning path delivered by authorized Microsoft Learning Partners.
What Will You Learn?
Across the duration of this course, delegates will learn how to manage a Microsoft 365 tenant, configure and manage Microsoft Entra ID (Azure AD) identities, implement hybrid identity solutions, and enforce Zero Trust security using Microsoft Defender and Microsoft Purview. The curriculum is closely mapped to the three official exam domains โ ensuring every topic covered is directly relevant to both the MS-102 examination and real-world administrative responsibilities.
Certification and Career Outcomes
Upon successful completion of the MS-102 examination, candidates earn the Microsoft 365 Certified: Administrator Expert certification โ one of Microsoft's most respected expert-level credentials. This certification validates an administrator's ability to manage cloud-based and hybrid Microsoft 365 environments and is highly valued by organizations across the Gulf Cooperation Council (GCC), Southeast Asia, and the wider Asia-Pacific region. Holding this credential demonstrates mastery of modern workplace administration and opens pathways to senior IT and cloud architecture roles.
What You'll Learn
Deploy and manage a Microsoft 365 tenant, including services, add-ins, and tenant health monitoring
Configure and manage Microsoft Entra ID (Azure Active Directory) identities, groups, and hybrid identity solutions including Azure AD Connect
Implement and manage secure access using multi-factor authentication (MFA), Conditional Access policies, and Privileged Identity Management (PIM)
Manage Microsoft 365 security using Microsoft Secure Score, Microsoft Defender for Office 365, and threat intelligence
Configure Microsoft Purview compliance solutions including data loss prevention (DLP), retention policies, eDiscovery, and insider risk management
Monitor, troubleshoot, and report on Microsoft 365 services and user adoption using built-in admin tools and Microsoft 365 Defender portal
Who Should Attend
- Microsoft 365 Administrator
- IT Administrator
- Cloud Infrastructure Engineer
- Identity and Access Administrator
- Security Administrator
- Enterprise IT Manager
Prerequisites
- Candidates should hold a Microsoft 365 Certified: Endpoint Administrator Associate or Teams Administrator Associate certification, or have equivalent hands-on experience administering Microsoft 365 services. A working knowledge of Azure Active Directory (Microsoft Entra ID), networking fundamentals, and PowerShell is strongly recommended.
Course Curriculum
- Configure and manage a Microsoft 365 tenant
- Manage users, licences, and Microsoft 365 groups
- Manage roles in Microsoft 365 and Azure AD
- Configure and manage Microsoft 365 services and add-ins
- Monitor Microsoft 365 service health and adoption
- Configure tenant-wide settings for SharePoint, OneDrive, and Teams
- Manage Microsoft 365 Apps for enterprise deployment
What's Included
- Official courseware & materials
- Hands-on lab exercises
- Practice exam questions
- Exam voucher guidance
- Post-course support (30 days)
- Certificate of completion
Upcoming Training Dates
Your Instructor

Hasit Mankad
Microsoft Certified Trainer (MCT) ยท 23+ Years Experience
Hasit Mankad is the Founder of TACMinds and a Microsoft Certified Trainer (MCT) with 23+ years of hands-on IT training and consulting experience. He has trained 4,500+ professionals across 14+ countries in GCC, Europe, India and Africa. Certifications: CEH, SC-100, AZ-305, SC-200, SC-300, AWS SAA, FinOps, PMP and 40+ others. Clients include ADNOC, RAK Bank, Ernst & Young, Ministry of IT Qatar and Dubai Islamic Bank. Known for 94%+ first-attempt certification pass rates.
Frequently Asked Questions
What's included
Max 12 participants โ guaranteed personal attention
94%
Pass Rate
24+
Years Experience
500+
Professionals
45+
Certifications
Teams of 5+?
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